Based on public reviews and response behavior.
145 reviews over 1,842 days (about 2.4 per month). Busiest month: 12% of reviews.
Entertainment & Events average: score 60.5, rating 4.10 stars, reply rate 35.0%, over 1,098 ranked companies · benchmark 9 Oct 2026
Score
52.1
Industry average 60.5
8.4 below average
Rating
4.20
Industry average 4.10
0.10 above average
Reply rate
—
Industry average 35.0%
not measured
Among ranked Entertainment & Events companies
Only companies with enough recent, scoreable reviews are ranked.
79% of reviews positive, 17% negative
Covering August 2024 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 0% negative and 67% neutral.
Share of theme mentions
Themes extracted from 145 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,098 ranked companies in Entertainment & Events (benchmark 9 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 10% of reviews against an industry average of 35%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 66 mentions with a sentiment score of 85.15/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
