Customereye

Iarnród Éireann Irish Rail

Automotive & Mobilityirishrail.ie

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 397 days (about 7.7 per month). Busiest month: 14% of reviews. Languages: en 99%, de 1%.

Overall Score

39/100
−16.7 vs. last month2.07 ★ average rating · 100 reviews
39/100 from 100 reviews over 12 months, moderate confidence.

Automotive & Mobility average: score 63.6, rating 4.30 stars, reply rate 40.8%, over 2,208 ranked companies · benchmark 13 Oct 2026

Score

38.9

Industry average 63.6

24.7 below average

Rating

2.07

Industry average 4.30

2.23 below average

Reply rate

—

Industry average 40.8%

not measured

Competitive Performance Rank

Among ranked Automotive & Mobility companies

#2042of 2208 ranked in Automotive & Mobility
Top 92% · Bottom Tierup 831 from last month
#1 (best)#2208 (worst)
#2040Peer
#2041Peer
#2042This company
#2043Peer
#2044Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

29% of reviews positive, 69% negative

29%
positive
  • Positive29%
  • Neutral2%
  • Negative69%

Sentiment Balance

Covering October 2026 — 3 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Response Speed
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Loyalty
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Onboarding
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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