SuburbanRVparts/FurrionRVparts

Automotive & Mobility • United Statessuburbanrvparts.com

Review data last updated August 10, 2026.

Request Custom AnalysisSign up free to see everything

Based on public reviews and response behavior.

Overall Score

39/100

4.01 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Automotive & Mobility companies

#220of 265

Top 83% · Bottom Tier

#1 (best)#265 (worst)

#218Peer

#219Peer

#220This company

#221Peer

#222Peer

Overall Customer Sentiment

Below Average

53% of reviews positive, 45% negative

53%

positive

Positive53%
Neutral2%
Negative45%

Sentiment Balance

Covering September 2024 — 6 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 599 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

25.9%

Response Speed

14.8%

Product Quality

12.3%

Customer Support

12.3%

Communication

7.1%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Delivery Shipping, making up 25.9% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH54/100

54/100

signal score

•Built from a negative-review share of 52.0% across this company's analyzed reviews.
•1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.0avg rating

5★

66.5%

4★

7.8%

3★

3.7%

2★

4.3%

1★

17.7%

Based on 600 analyzed reviews. Sentiment is holding steady: 84.6% of reviews in the last three months were positive, compared with 81.8% in the three months before that.

Unlock full insights