Based on public reviews and response behavior.
1,595 reviews over 1,057 days (about 46 per month). Busiest month: 38% of reviews. Languages: en 83%, unknown 13%, de 1%.
Automotive & Mobility average: score 62.0, rating 4.26 stars, reply rate 41.3%, over 1,573 ranked companies · benchmark 6 Oct 2026
Score
53.2
Industry average 62.0
8.8 below average
Rating
3.06
Industry average 4.26
1.20 below average
Reply rate
—
Industry average 41.3%
not measured
Among ranked Automotive & Mobility companies
Only companies with enough recent, scoreable reviews are ranked.
48% of reviews positive, 50% negative
Covering September 2026 — 392 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 54% of reviews in this period, with 44% negative and 2% neutral.
Share of theme mentions
Themes extracted from 1,595 analysed reviews.
Included in the full report
Unlock the full report — $4.99Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,573 ranked companies in Automotive & Mobility (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.381 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 0% of reviews against an industry average of 41%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
