Based on public reviews and response behavior.
988 reviews over 4,032 days (about 7.5 per month). Busiest month: 14% of reviews. Languages: en 98%, unknown 1%, es 0%.
Automotive & Mobility average: score 63.6, rating 4.30 stars, reply rate 40.8%, over 2,208 ranked companies · benchmark 13 Oct 2026
Score
37.0
Industry average 63.6
26.6 below average
Rating
3.38
Industry average 4.30
0.92 below average
Reply rate
—
Industry average 40.8%
not measured
Among ranked Automotive & Mobility companies
Only companies with enough recent, scoreable reviews are ranked.
50% of reviews positive, 48% negative
Covering August 2026 — 133 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 56% of reviews in this period, with 40% negative and 4% neutral.
Share of theme mentions
Themes extracted from 988 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,208 ranked companies in Automotive & Mobility (benchmark 13 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.145 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.283). Review the worst months in the trend data to identify specific operational or product issues.
Included in the full report
Unlock the full report — $4.99