FIXD

Automotive & Mobility • United Stateswww.fixdapp.com

Review data last updated August 16, 2026.

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Based on public reviews and response behavior.

Overall Score

56/100

+2.1 vs. last month3.86 ★ average rating · 985 reviews

Competitive Performance Rank

Among fully-analyzed Automotive & Mobility companies

#77of 265

Top 29% · Upper Half

#1 (best)#265 (worst)

#75Peer

#76Peer

#77This company

#78Peer

#79Peer

Overall Customer Sentiment

Above Average

57% of reviews positive, 40% negative

57%

positive

Positive57%
Neutral3%
Negative40%

Sentiment Balance

Covering August 2026 — 8 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 938 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2026.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Problem Resolution

20.3%

Pricing

16.0%

Customer Support

15.5%

Product Quality

11.1%

Loyalty

10.9%

Most feedback concerns Problem Resolution.

The most common complaint theme is Pricing, making up 16.0% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH50/100

50/100

signal score

•Built from a negative-review share of 39.7% across this company's analyzed reviews.
•11 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.9avg rating

5★

61.5%

4★

9.4%

3★

3.8%

2★

4.3%

1★

21.0%

Based on 985 analyzed reviews. Sentiment is improving: 82.9% of reviews in the last three months were positive, compared with 76.8% in the three months before that.

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