Based on public reviews and response behavior.
2,115 reviews over 4,786 days (about 13 per month). Busiest month: 55% of reviews — one month dominates this sample. Languages: en 76%, unknown 21%, fr 1%.
Automotive & Mobility average: score 63.6, rating 4.30 stars, reply rate 40.8%, over 2,208 ranked companies · benchmark 13 Oct 2026
Score
38.7
Industry average 63.6
24.9 below average
Rating
3.32
Industry average 4.30
0.98 below average
Reply rate
—
Industry average 40.8%
not measured
Among ranked Automotive & Mobility companies
Only companies with enough recent, scoreable reviews are ranked.
55% of reviews positive, 44% negative
Covering August 2026 — 1,159 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 56% of reviews in this period, with 42% negative and 2% neutral.
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 2,115 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,208 ranked companies in Automotive & Mobility (benchmark 13 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around delivery shipping scores -0.239 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -1.442). Review the worst months in the trend data to identify specific operational or product issues.
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