Customereye

Harley Davidson

Automotive & Mobilityharley-davidson.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 537 days (about 5.7 per month). Busiest month: 16% of reviews. Languages: en 61%, fr 18%, de 12%.

Overall Score

40/100
+2.0 vs. last month1.97 ★ average rating · 100 reviews
40/100 from 100 reviews over 14 months, moderate confidence.

Automotive & Mobility average: score 63.6, rating 4.30 stars, reply rate 40.9%, over 2,198 ranked companies · benchmark 12 Oct 2026

Score

39.5

Industry average 63.6

24.1 below average

Rating

1.97

Industry average 4.30

2.33 below average

Reply rate

—

Industry average 40.9%

not measured

Competitive Performance Rank

Among ranked Automotive & Mobility companies

#2021of 2198 ranked in Automotive & Mobility
Top 92% · Bottom Tierdown 26 from last month
#1 (best)#2198 (worst)
#2019Peer
#2020Peer
#2021This company
#2022Peer
#2023Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

34% of reviews positive, 64% negative

34%
positive
  • Positive34%
  • Neutral2%
  • Negative64%

Sentiment Balance

Covering August 2026 — 9 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Loyalty
Hidden
Customer Support
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Product Quality
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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