Charity & Fundraising • United Kingdomwww.rspca.org.uk
Review data last updated .
Based on public reviews and response behavior.
600 reviews over 966 days (about 19 per month). Busiest month: 6% of reviews.
Charity & Fundraising average: score 60.3, rating 3.83 stars, reply rate 33.0%, over 48 ranked companies · benchmark 6 Oct 2026
Score
22.9
Industry average 60.3
37.4 below average
Rating
1.58
Industry average 3.83
2.25 below average
Reply rate
—
Industry average 33.0%
not measured
Among ranked Charity & Fundraising companies
Only companies with enough recent, scoreable reviews are ranked.
29% of reviews positive, 69% negative
Covering October 2024 — 13 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 15% of reviews in this period, with 77% negative and 8% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
Included in the full report
Unlock the full report — $4.99Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 48 ranked companies in Charity & Fundraising (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around value for money scores -0.514 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.449). Review the worst months in the trend data to identify specific operational or product issues.
