Based on public reviews and response behavior.
100 reviews over 1,279 days (about 2.4 per month). Busiest month: 17% of reviews. Languages: en 100%.
Charity & Fundraising average: score 65.0, rating 4.08 stars, reply rate 37.6%, over 44 ranked companies · benchmark 30 Oct 2026
Score
67.8
Industry average 65.0
2.8 above average
Rating
4.06
Industry average 4.08
0.02 below average
Reply rate
—
Industry average 37.6%
not measured
Among ranked Charity & Fundraising companies
Only companies with enough recent, scoreable reviews are ranked.
79% of reviews positive, 21% negative
Covering April 2026 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 44 ranked companies in Charity & Fundraising (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.471 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 10% of reviews against an industry average of 38%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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