Based on public reviews and response behavior.
2,103 reviews over 2,038 days (about 31 per month). Busiest month: 9% of reviews. Languages: en 96%, unknown 4%, de 0%.
Charity & Fundraising average: score 60.7, rating 3.93 stars, reply rate 34.2%, over 40 ranked companies · benchmark 4 Oct 2026
Score
62.7
Industry average 60.7
2.0 above average
Rating
4.78
Industry average 3.93
0.85 above average
Reply rate
—
Industry average 34.2%
not measured
Among ranked Charity & Fundraising companies
Only companies with enough recent, scoreable reviews are ranked.
81% of reviews positive, 17% negative
Covering July 2026 — 48 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 13% negative and 4% neutral.
Share of theme mentions
Themes extracted from 2,103 analysed reviews.
Included in the full report
Unlock the full report — $4.99Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 40 ranked companies in Charity & Fundraising (benchmark 4 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 73% of reviews against an industry average of 34%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Customer Support" is the strongest recurring theme in the reviews: 1030 mentions with a sentiment score of 89.00/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
