Customereye

Royal Marines Shop

Charity & Fundraising • United Kingdomroyalmarinesshop.com

Review data last updated .

Based on public reviews and response behavior.

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600 reviews over 1,528 days (about 12 per month). Busiest month: 37% of reviews.

Overall Score

67/100
4.80 ★ average rating · 600 reviews
67/100 from 600 reviews over 8 months, high confidence.

Charity & Fundraising average: score 60.7, rating 3.93 stars, reply rate 34.2%, over 40 ranked companies · benchmark 4 Oct 2026

Score

67.4

Industry average 60.7

6.7 above average

Rating

4.80

Industry average 3.93

0.87 above average

Reply rate

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Industry average 34.2%

not measured

Competitive Performance Rank

Among ranked Charity & Fundraising companies

#18of 40 ranked in Charity & Fundraising
Top 45% · Upper Half
#1 (best)#40 (worst)
#16Peer
#17Peer
#18This company
#19Peer
#20Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

81% of reviews positive, 16% negative

81%
positive
  • Positive81%
  • Neutral3%
  • Negative16%

Sentiment Balance

Covering February 2021 — 3 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Product Quality
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Delivery Shipping
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Customer Support
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Problem Resolution
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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