Based on public reviews and response behavior.
100 reviews over 852 days (about 3.6 per month). Busiest month: 9% of reviews. Languages: en 100%.
Charity & Fundraising average: score 60.7, rating 3.93 stars, reply rate 34.2%, over 40 ranked companies · benchmark 4 Oct 2026
Score
51.9
Industry average 60.7
8.8 below average
Rating
1.52
Industry average 3.93
2.41 below average
Reply rate
—
Industry average 34.2%
not measured
Among ranked Charity & Fundraising companies
Only companies with enough recent, scoreable reviews are ranked.
28% of reviews positive, 72% negative
Covering September 2026 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Included in the full report
Unlock the full report — $4.99Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 40 ranked companies in Charity & Fundraising (benchmark 4 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around delivery shipping scores -0.292 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 77% of reviews against an industry average of 34%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
