Customereye

Chuffed.org

Charity & Fundraisingchuffed.org

Review data last updated .

Based on public reviews and response behavior.

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199 reviews over 228 days (about 27 per month). Busiest month: 23% of reviews. Languages: en 94%, fr 2%, ar 1%.

Overall Score

57/100
−25.7 vs. last month4.84 ★ average rating · 199 reviews
57/100 from 199 reviews over 9 months, moderate confidence.

Charity & Fundraising average: score 60.7, rating 3.93 stars, reply rate 34.2%, over 40 ranked companies · benchmark 4 Oct 2026

Score

56.9

Industry average 60.7

3.8 below average

Rating

4.84

Industry average 3.93

0.91 above average

Reply rate

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Industry average 34.2%

not measured

Competitive Performance Rank

Among ranked Charity & Fundraising companies

#24of 40 ranked in Charity & Fundraising
Top 60% · Mid Pack
#1 (best)#40 (worst)
#22Peer
#23Peer
#24This company
#25Peer
#26Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

87% of reviews positive, 13% negative

87%
positive
  • Positive87%
  • Neutral0%
  • Negative13%

Sentiment Balance

Covering September 2026 — 5 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 60% of reviews in this period, with 40% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Onboarding
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Customer Support
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Product Quality
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Communication
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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