Customereye

reDONATE.uk

Charity & Fundraising • United Kingdomredonate.uk

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

200 reviews over 218 days (about 28 per month). Busiest month: 17% of reviews. Languages: en 100%.

Overall Score

75/100
−4.0 vs. last month4.96 ★ average rating · 200 reviews
75/100 from 200 reviews over 8 months, moderate confidence.

Charity & Fundraising average: score 60.7, rating 3.93 stars, reply rate 34.2%, over 40 ranked companies · benchmark 4 Oct 2026

Score

74.9

Industry average 60.7

14.2 above average

Rating

4.96

Industry average 3.93

1.03 above average

Reply rate

—

Industry average 34.2%

not measured

Competitive Performance Rank

Among ranked Charity & Fundraising companies

#11of 40 ranked in Charity & Fundraising
Top 28% · Upper Half
#1 (best)#40 (worst)
#9Peer
#10Peer
#11This company
#12Peer
#13Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

88% of reviews positive, 11% negative

88%
positive
  • Positive88%
  • Neutral2%
  • Negative11%

Sentiment Balance

Covering September 2026 — 19 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 90% of reviews in this period, with 11% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Onboarding
Hidden
Product Quality
Hidden
Hidden

Unlock full insights

Sign up free to view detailed data and analysis

How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

Similar companies in Charity & Fundraising