Customereye

Sue Ryder

Charity & Fundraisingsueryder.org

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 770 days (about 4 per month). Busiest month: 8% of reviews. Languages: en 100%.

Overall Score

76/100
+8.3 vs. last month2.33 ★ average rating · 100 reviews
76/100 from 100 reviews over 20 months, moderate confidence.

Charity & Fundraising average: score 60.7, rating 3.93 stars, reply rate 34.2%, over 40 ranked companies · benchmark 4 Oct 2026

Score

76.0

Industry average 60.7

15.3 above average

Rating

2.33

Industry average 3.93

1.60 below average

Reply rate

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Industry average 34.2%

not measured

Competitive Performance Rank

Among ranked Charity & Fundraising companies

#10of 40 ranked in Charity & Fundraising
Top 25% · Top Tier
#1 (best)#40 (worst)
#8Peer
#9Peer
#10This company
#11Peer
#12Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

60% of reviews positive, 40% negative

60%
positive
  • Positive60%
  • Neutral0%
  • Negative40%

Sentiment Balance

Covering September 2026 — 4 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Loyalty
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Pricing
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Product Quality
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Problem Resolution
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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