Charity & Fundraisingwww.salvationarmy.org.uk
Review data last updated .
Based on public reviews and response behavior.
100 reviews over 1,032 days (about 3 per month). Busiest month: 9% of reviews. Languages: en 98%, es 1%, pl 1%.
Charity & Fundraising average: score 60.7, rating 3.93 stars, reply rate 34.2%, over 40 ranked companies · benchmark 4 Oct 2026
Score
50.7
Industry average 60.7
10.0 below average
Rating
1.64
Industry average 3.93
2.29 below average
Reply rate
—
Industry average 34.2%
not measured
Among ranked Charity & Fundraising companies
Only companies with enough recent, scoreable reviews are ranked.
39% of reviews positive, 60% negative
Covering June 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Included in the full report
Unlock the full report — $4.99Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 40 ranked companies in Charity & Fundraising (benchmark 4 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around onboarding scores -0.331 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 50.7 sits in the bottom quarter of about 40 ranked Charity & Fundraising companies (25th percentile: 51, median: 63). The weakest topic and the reply rate are the two levers that move this score fastest.
