Customereye

The Orvis Company

Entertainment & Events • United Stateswww.orvis.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 2,124 days (about 1.4 per month). Busiest month: 5% of reviews. Languages: en 100%.

Overall Score

40/100
1.57 ★ average rating · 100 reviews
40/100 from 100 reviews over 13 months, moderate confidence.

Entertainment & Events average: score 62.8, rating 4.11 stars, reply rate 34.0%, over 1,109 ranked companies · benchmark 30 Oct 2026

Score

39.9

Industry average 62.8

22.9 below average

Rating

1.57

Industry average 4.11

2.54 below average

Reply rate

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Industry average 34.0%

not measured

Competitive Performance Rank

Among ranked Entertainment & Events companies

#988of 1109 ranked in Entertainment & Events
Top 89% · Bottom Tier
#1 (best)#1109 (worst)
#986Peer
#987Peer
#988This company
#989Peer
#990Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

28% of reviews positive, 69% negative

28%
positive
  • Positive28%
  • Neutral3%
  • Negative69%

Sentiment Balance

Covering October 2024 — 3 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Delivery Shipping
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Loyalty
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Customer Support
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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