Based on public reviews and response behavior.
197 reviews over 114 days (about 53 per month). Busiest month: 93% of reviews — one month dominates this sample. Languages: fr 89%, en 10%, sr 1%.
Entertainment & Events average: score 60.8, rating 4.11 stars, reply rate 34.8%, over 1,189 ranked companies · benchmark 11 Oct 2026
Score
39.3
Industry average 60.8
21.5 below average
Rating
3.52
Industry average 4.11
0.59 below average
Reply rate
—
Industry average 34.8%
not measured
Among ranked Entertainment & Events companies
Only companies with enough recent, scoreable reviews are ranked.
55% of reviews positive, 45% negative
Covering September 2026 — 184 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 55% of reviews in this period, with 45% negative and 1% neutral.
Based on 3 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Reviews are mostly in French
Share of theme mentions
Themes extracted from 197 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,189 ranked companies in Entertainment & Events (benchmark 11 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around pricing scores -0.357 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 39.3 sits in the bottom quarter of about 1,200 ranked Entertainment & Events companies (25th percentile: 50, median: 61). The weakest topic and the reply rate are the two levers that move this score fastest.
Included in the full report
Unlock the full report — $4.99