Based on public reviews and response behavior.
Among fully-analyzed Entertainment & Events companies
66% of reviews positive, 33% negative
Covering December 2024 — 39 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 59% of reviews in this period, with 33% negative and 8% neutral.
Showing 601 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.
Sentiment has been holding steady over the period shown.
Share of theme mentions
Most feedback concerns Delivery Shipping.
The most common complaint theme is Delivery Shipping, making up 24.3% of all theme mentions.
Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.
Star split and recent-versus-earlier sentiment.
Based on 604 analyzed reviews. Sentiment is improving: 76.9% of reviews in the last three months were positive, compared with 54.3% in the three months before that.
