Customereye

Hood Greetings

Entertainment & Events • United Kingdomhoodgreetings.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

59/100
−16.7 vs. last month4.91 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Entertainment & Events companies

#81of 322
Top 25% · Upper Half
#1 (best)#322 (worst)
#79Peer
#80Peer
#81This company
#82Peer
#83Peer

Overall Customer Sentiment

Above Average

93% of reviews positive, 7% negative

93%
positive
  • Positive93%
  • Neutral0%
  • Negative7%

Sentiment Balance

Covering September 2024 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 592 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
24.2%
Delivery Shipping
21.9%
Loyalty
16.4%
Customer Support
15.5%
Response Speed
12.8%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW13/100
13/100
signal score
  • Built from a negative-review share of 12.7% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating
5
96.0%
4
1.5%
3
1.2%
2
0.0%
1
1.3%

Based on 600 analyzed reviews. Sentiment is holding steady: 87.5% of reviews in the last three months were positive, compared with 85.7% in the three months before that.

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