DICE

Entertainment & Events • United Kingdomdice.fm

Review data last updated August 16, 2026.

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Based on public reviews and response behavior.

Overall Score

44/100

−6.4 vs. last month3.67 ★ average rating · 1,289 reviews

Competitive Performance Rank

Among fully-analyzed Entertainment & Events companies

#250of 322

Top 78% · Bottom Tier

#1 (best)#322 (worst)

#248Peer

#249Peer

#250This company

#251Peer

#252Peer

Overall Customer Sentiment

Below Average

64% of reviews positive, 35% negative

64%

positive

Positive64%
Neutral2%
Negative35%

Sentiment Balance

Covering August 2026 — 17 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 53% of reviews in this period, with 41% negative and 6% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 1,258 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2026.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

19.0%

Onboarding

14.7%

Customer Support

14.4%

Response Speed

10.9%

Loyalty

10.5%

Most feedback concerns Product Quality.

The most common complaint theme is Communication, making up 10.2% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH55/100

55/100

signal score

•Built from a negative-review share of 34.9% across this company's analyzed reviews.
•15 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.7avg rating

5★

63.1%

4★

2.9%

3★

1.6%

2★

2.8%

1★

29.6%

Based on 1,289 analyzed reviews. Sentiment is holding steady: 52.1% of reviews in the last three months were positive, compared with 49.5% in the three months before that.

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