Based on public reviews and response behavior.
1,429 reviews over 4,386 days (about 9.9 per month). Busiest month: 12% of reviews. Languages: en 90%, unknown 7%, it 2%.
Entertainment & Events average: score 60.8, rating 4.11 stars, reply rate 34.8%, over 1,189 ranked companies · benchmark 11 Oct 2026
Score
40.2
Industry average 60.8
20.6 below average
Rating
3.24
Industry average 4.11
0.87 below average
Reply rate
—
Industry average 34.8%
not measured
Among ranked Entertainment & Events companies
Only companies with enough recent, scoreable reviews are ranked.
56% of reviews positive, 43% negative
Covering September 2026 — 165 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 82% of reviews in this period, with 17% negative and 1% neutral.
Share of theme mentions
Themes extracted from 1,429 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,189 ranked companies in Entertainment & Events (benchmark 11 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.277). Review the worst months in the trend data to identify specific operational or product issues.
An overall score of 40.2 sits in the bottom quarter of about 1,200 ranked Entertainment & Events companies (25th percentile: 50, median: 61). The weakest topic and the reply rate are the two levers that move this score fastest.
Included in the full report
Unlock the full report — $4.99