Customereye

Cinema Paradiso

Entertainment & Eventswww.cinemaparadiso.co.uk

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 1,919 days (about 1.6 per month). Busiest month: 6% of reviews. Languages: en 100%.

Overall Score

40/100
2.91 ★ average rating · 100 reviews
40/100 from 100 reviews over 15 months, moderate confidence.

Entertainment & Events average: score 60.7, rating 4.11 stars, reply rate 34.8%, over 1,178 ranked companies · benchmark 10 Oct 2026

Score

40.4

Industry average 60.7

20.3 below average

Rating

2.91

Industry average 4.11

1.20 below average

Reply rate

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Industry average 34.8%

not measured

Competitive Performance Rank

Among ranked Entertainment & Events companies

#1019of 1178 ranked in Entertainment & Events
Top 87% · Bottom Tier
#1 (best)#1178 (worst)
#1017Peer
#1018Peer
#1019This company
#1020Peer
#1021Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

58% of reviews positive, 42% negative

58%
positive
  • Positive58%
  • Neutral0%
  • Negative42%

Sentiment Balance

Covering March 2026 — 3 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Loyalty
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Customer Support
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Product Quality
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Pricing
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Response Speed
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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