Customereye

gbnews.uk

Entertainment & Eventswww.gbnews.uk

Review data last updated .

Based on public reviews and response behavior.

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163 reviews over 355 days (about 14 per month). Busiest month: 14% of reviews. Languages: en 100%.

Overall Score

33/100
−6.6 vs. last month1.99 ★ average rating · 163 reviews
33/100 from 163 reviews over 12 months, moderate confidence.

Entertainment & Events average: score 60.8, rating 4.11 stars, reply rate 34.8%, over 1,189 ranked companies · benchmark 11 Oct 2026

Score

33.1

Industry average 60.8

27.7 below average

Rating

1.99

Industry average 4.11

2.12 below average

Reply rate

—

Industry average 34.8%

not measured

Competitive Performance Rank

Among ranked Entertainment & Events companies

#1096of 1189 ranked in Entertainment & Events
Top 92% · Bottom Tierup 89 from last month
#1 (best)#1189 (worst)
#1094Peer
#1095Peer
#1096This company
#1097Peer
#1098Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

32% of reviews positive, 67% negative

32%
positive
  • Positive32%
  • Neutral1%
  • Negative67%

Sentiment Balance

Covering September 2026 — 10 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 30% of reviews in this period, with 70% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Loyalty
Hidden
Product Quality
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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