Based on public reviews and response behavior.
600 reviews over 1,367 days (about 13 per month). Busiest month: 13% of reviews.
Entertainment & Events average: score 60.7, rating 4.11 stars, reply rate 34.8%, over 1,178 ranked companies · benchmark 10 Oct 2026
Score
42.1
Industry average 60.7
18.6 below average
Rating
3.77
Industry average 4.11
0.34 below average
Reply rate
—
Industry average 34.8%
not measured
Among ranked Entertainment & Events companies
Only companies with enough recent, scoreable reviews are ranked.
60% of reviews positive, 38% negative
Covering April 2022 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,178 ranked companies in Entertainment & Events (benchmark 10 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around loyalty scores -0.183 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -1.198). Review the worst months in the trend data to identify specific operational or product issues.
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