Based on public reviews and response behavior.
115 reviews over 270 days (about 13 per month). Busiest month: 20% of reviews. Languages: en 77%, ro 17%, fr 3%.
Airlines & Aviation average: score 33.6, rating 2.12 stars, reply rate 7.2%, over 85 ranked companies · benchmark 30 Oct 2026
Score
37.7
Industry average 33.6
4.1 above average
Rating
2.06
Industry average 2.12
0.06 below average
Reply rate
—
Industry average 7.2%
not measured
Among ranked Airlines & Aviation companies
Only companies with enough recent, scoreable reviews are ranked.
31% of reviews positive, 70% negative
Covering September 2026 — 23 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 30% of reviews in this period, with 70% negative and 0% neutral.
Share of theme mentions
Themes from the 115 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 85 ranked companies in Airlines & Aviation (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around delivery shipping scores -0.475 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
