Based on public reviews and response behavior.
600 reviews over 858 days (about 21 per month). Busiest month: 6% of reviews.
Airlines & Aviation average: score 34.5, rating 2.26 stars, reply rate 10.3%, over 82 ranked companies · benchmark 4 Oct 2026
Score
37.0
Industry average 34.5
2.5 above average
Rating
1.64
Industry average 2.26
0.62 below average
Reply rate
—
Industry average 10.3%
not measured
Among ranked Airlines & Aviation companies
Only companies with enough recent, scoreable reviews are ranked.
27% of reviews positive, 72% negative
Covering October 2024 — 25 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 48% of reviews in this period, with 52% negative and 0% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
Included in the full report
Unlock the full report — $4.99Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 82 ranked companies in Airlines & Aviation (benchmark 4 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Included in the full report
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