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Entertainment & Events • United Statestrytheworld.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

47/100

−13.3 vs. last month3.60 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Entertainment & Events companies

#223of 322

Top 69% · Mid Pack

#1 (best)#322 (worst)

#221Peer

#222Peer

#223This company

#224Peer

#225Peer

Overall Customer Sentiment

Mid Pack

70% of reviews positive, 29% negative

70%

positive

Positive70%
Neutral1%
Negative29%

Sentiment Balance

Covering September 2024 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 587 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

19.7%

Delivery Shipping

15.7%

Communication

12.5%

Response Speed

11.8%

Loyalty

10.8%

Most feedback concerns Customer Support.

The most common complaint theme is Delivery Shipping, making up 15.7% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM44/100

44/100

signal score

•Built from a negative-review share of 24.0% across this company's analyzed reviews.
•19 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.6avg rating

5★

57.0%

4★

7.0%

3★

2.5%

2★

5.7%

1★

27.8%

Based on 600 analyzed reviews. Sentiment is holding steady: 50.0% of reviews in the last three months were positive, compared with 50.0% in the three months before that.

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