Customereye

PurplePort

Entertainment & Eventspurpleport.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 1,834 days (about 1.7 per month). Busiest month: 16% of reviews. Languages: en 100%.

Overall Score

51/100
3.72 ★ average rating · 100 reviews
51/100 from 100 reviews over 10 months, moderate confidence.

Entertainment & Events average: score 60.5, rating 4.10 stars, reply rate 35.0%, over 1,098 ranked companies · benchmark 9 Oct 2026

Score

50.8

Industry average 60.5

9.7 below average

Rating

3.72

Industry average 4.10

0.38 below average

Reply rate

—

Industry average 35.0%

not measured

Competitive Performance Rank

Among ranked Entertainment & Events companies

#800of 1098 ranked in Entertainment & Events
Top 73% · Mid Pack
#1 (best)#1098 (worst)
#798Peer
#799Peer
#800This company
#801Peer
#802Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

75% of reviews positive, 25% negative

75%
positive
  • Positive75%
  • Neutral0%
  • Negative25%

Sentiment Balance

Covering June 2026 — 3 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Loyalty
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Product Quality
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Customer Support
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Pricing
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Communication
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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