Customereye

BSI Merch

Entertainment & Eventswww.bsimerch.com

Review data last updated .

Based on public reviews and response behavior.

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196 reviews over 215 days (about 28 per month). Busiest month: 21% of reviews. Languages: en 93%, de 3%, fr 2%.

Overall Score

52/100
+8.9 vs. last month4.29 ★ average rating · 196 reviews
52/100 from 196 reviews over 8 months, moderate confidence.

Entertainment & Events average: score 60.5, rating 4.10 stars, reply rate 35.0%, over 1,098 ranked companies · benchmark 9 Oct 2026

Score

52.0

Industry average 60.5

8.5 below average

Rating

4.29

Industry average 4.10

0.19 above average

Reply rate

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Industry average 35.0%

not measured

Competitive Performance Rank

Among ranked Entertainment & Events companies

#781of 1098 ranked in Entertainment & Events
Top 71% · Mid Packup 76 from last month
#1 (best)#1098 (worst)
#779Peer
#780Peer
#781This company
#782Peer
#783Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

75% of reviews positive, 25% negative

75%
positive
  • Positive75%
  • Neutral0%
  • Negative25%

Sentiment Balance

Covering September 2026 — 20 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 85% of reviews in this period, with 15% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Response Speed
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Delivery Shipping
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Communication
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Product Quality
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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