skiddle

Entertainment & Events • United Kingdomwww.skiddle.com

Review data last updated August 16, 2026.

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Based on public reviews and response behavior.

Overall Score

43/100

−5.0 vs. last month3.80 ★ average rating · 1,103 reviews

Competitive Performance Rank

Among fully-analyzed Entertainment & Events companies

#259of 322

Top 80% · Bottom Tier

#1 (best)#322 (worst)

#257Peer

#258Peer

#259This company

#260Peer

#261Peer

Overall Customer Sentiment

Below Average

64% of reviews positive, 35% negative

64%

positive

Positive64%
Neutral1%
Negative35%

Sentiment Balance

Covering August 2026 — 4 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 1,029 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2026.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Onboarding

28.5%

Loyalty

11.1%

Product Quality

11.1%

Response Speed

10.9%

Communication

10.3%

Most feedback concerns Onboarding.

The most common complaint theme is Loyalty, making up 11.1% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH66/100

66/100

signal score

•Built from a negative-review share of 34.6% across this company's analyzed reviews.
•8 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.8avg rating

5★

63.0%

4★

5.9%

3★

3.4%

2★

3.5%

1★

24.1%

Based on 1,103 analyzed reviews. Sentiment is slipping: 40.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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