Customereye

Allelectronics

Entertainment & Events • Van Nuys, CAwww.allelectronics.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

61/100
4.83 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Entertainment & Events companies

#59of 322
Top 18% · Top Tier
#1 (best)#322 (worst)
#57Peer
#58Peer
#59This company
#60Peer
#61Peer

Overall Customer Sentiment

Category Leader

67% of reviews positive, 30% negative

67%
positive
  • Positive67%
  • Neutral3%
  • Negative30%

Sentiment Balance

Covering December 2017 — 12 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 597 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2017.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
23.8%
Response Speed
18.6%
Product Quality
14.0%
Loyalty
11.5%
Pricing
11.1%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM43/100
43/100
signal score
  • Built from a negative-review share of 28.0% across this company's analyzed reviews.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5
88.2%
4
9.0%
3
1.7%
2
0.5%
1
0.7%

Based on 600 analyzed reviews. Sentiment is slipping: 66.7% of reviews in the last three months were positive, compared with 99.0% in the three months before that.

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