Customereye

Nine9

Entertainment & Events • United Statesnine9.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 29 days (about 105 per month). Busiest month: 50% of reviews — one month dominates this sample. Languages: en 87%, unknown 12%, ca 1%.

Overall Score

50/100
Short observation window (29 days)
−12.0 vs. last month4.79 ★ average rating · 100 reviews
50/100 from 100 reviews over 2 months, limited confidence. trend not shown: window under six months. one month holds 50% of the reviews.

Entertainment & Events average: score 62.8, rating 4.11 stars, reply rate 34.0%, over 1,109 ranked companies · benchmark 30 Oct 2026

Score

50.0

Industry average 62.8

12.8 below average

Rating

4.79

Industry average 4.11

0.68 above average

Reply rate

—

Industry average 34.0%

not measured

Competitive Performance Rank

Among ranked Entertainment & Events companies

#877of 1109 ranked in Entertainment & Events
Top 79% · Bottom Tierdown 83 from last month
#1 (best)#1109 (worst)
#875Peer
#876Peer
#877This company
#878Peer
#879Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

77% of reviews positive, 22% negative

77%
positive
  • Positive77%
  • Neutral1%
  • Negative22%

Sentiment Balance

Covering August 2026 — 49 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 71% of reviews in this period, with 29% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 2 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Onboarding
Hidden
Product Quality
Hidden
Customer Support
Hidden
Hidden

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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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