Customereye

Sensory Theraplay Box

Entertainment & Events • United Statessensorytheraplaybox.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

53/100
+25.0 vs. last month4.27 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Entertainment & Events companies

#157of 322
Top 49% · Upper Half
#1 (best)#322 (worst)
#155Peer
#156Peer
#157This company
#158Peer
#159Peer

Overall Customer Sentiment

Above Average

81% of reviews positive, 18% negative

81%
positive
  • Positive81%
  • Neutral1%
  • Negative18%

Sentiment Balance

Covering September 2024 — 4 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 598 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
25.4%
Delivery Shipping
15.7%
Pricing
12.8%
Loyalty
11.7%
Response Speed
11.7%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM29/100
29/100
signal score
  • Built from a negative-review share of 26.7% across this company's analyzed reviews.
  • 1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.3avg rating
5
62.7%
4
16.7%
3
10.8%
2
4.5%
1
5.3%

Based on 600 analyzed reviews. Sentiment is holding steady: 86.7% of reviews in the last three months were positive, compared with 88.2% in the three months before that.

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