Divanmed

Entertainment & Events • United Stateswww.divanmed.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

51/100

−10.7 vs. last month4.59 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Entertainment & Events companies

#184of 322

Top 57% · Mid Pack

#1 (best)#322 (worst)

#182Peer

#183Peer

#184This company

#185Peer

#186Peer

Overall Customer Sentiment

Mid Pack

78% of reviews positive, 21% negative

78%

positive

Positive78%
Neutral1%
Negative21%

Sentiment Balance

Covering September 2024 — 4 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 599 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Response Speed

19.2%

Customer Support

17.7%

Onboarding

16.1%

Product Quality

10.9%

Loyalty

10.4%

Most feedback concerns Response Speed.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM38/100

38/100

signal score

•Built from a negative-review share of 32.3% across this company's analyzed reviews.
•3 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating

5★

86.0%

4★

3.7%

3★

1.2%

2★

1.8%

1★

7.3%

Based on 600 analyzed reviews. Sentiment is holding steady: 91.3% of reviews in the last three months were positive, compared with 93.3% in the three months before that.

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