Customereye

Blinkbox

Entertainment & Eventswww.blinkbox.com

Review data last updated .

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Based on public reviews and response behavior.

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Overall Score

50/100
+0.7 vs. last month4.33 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Entertainment & Events companies

#192of 322
Top 60% · Mid Pack
#1 (best)#322 (worst)
#190Peer
#191Peer
#192This company
#193Peer
#194Peer

Overall Customer Sentiment

Mid Pack

76% of reviews positive, 22% negative

76%
positive
  • Positive76%
  • Neutral2%
  • Negative22%

Sentiment Balance

Covering January 2016 — 85 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 73% of reviews in this period, with 24% negative and 4% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 592 reviews across the months with enough data to chart reliably (min 3/month), most recent: January 2016.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
18.8%
Onboarding
15.9%
Pricing
14.1%
Customer Support
12.8%
Loyalty
9.9%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM26/100
26/100
signal score
  • •Built from a negative-review share of 26.3% across this company's analyzed reviews.
  • •The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.3avg rating
5★
58.7%
4★
27.3%
3★
6.8%
2★
2.8%
1★
4.3%

Based on 600 analyzed reviews. Sentiment is holding steady: 25.0% of reviews in the last three months were positive, compared with 25.0% in the three months before that.

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