Lyte

Entertainment & Events • United Stateslyte.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

50/100

+31.8 vs. last month4.40 ★ average rating · 502 reviews

Competitive Performance Rank

Among fully-analyzed Entertainment & Events companies

#194of 322

Top 60% · Mid Pack

#1 (best)#322 (worst)

#192Peer

#193Peer

#194This company

#195Peer

#196Peer

Overall Customer Sentiment

Mid Pack

76% of reviews positive, 23% negative

76%

positive

Positive76%
Neutral1%
Negative23%

Sentiment Balance

Covering August 2024 — 11 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 82% of reviews in this period, with 18% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 488 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

23.9%

Response Speed

16.6%

Communication

14.5%

Problem Resolution

10.8%

Loyalty

9.8%

Most feedback concerns Customer Support.

The most common complaint theme is Delivery Shipping, making up 6.2% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM27/100

27/100

signal score

•Built from a negative-review share of 24.7% across this company's analyzed reviews.
•1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.4avg rating

5★

82.7%

4★

2.8%

3★

0.0%

2★

0.8%

1★

13.7%

Based on 502 analyzed reviews. Sentiment is holding steady: 82.6% of reviews in the last three months were positive, compared with 81.8% in the three months before that.

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