Customereye

Ace Ticket

Entertainment & Events • United Stateswww.aceticket.com

Review data last updated .

Based on public reviews and response behavior.

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600 reviews over 1,185 days (about 15 per month). Busiest month: 17% of reviews.

Overall Score

47/100
−8.2 vs. last month4.05 ★ average rating · 600 reviews
47/100 from 600 reviews over 34 months, high confidence.

Entertainment & Events average: score 60.7, rating 4.11 stars, reply rate 34.8%, over 1,178 ranked companies · benchmark 10 Oct 2026

Score

46.5

Industry average 60.7

14.2 below average

Rating

4.05

Industry average 4.11

0.06 below average

Reply rate

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Industry average 34.8%

not measured

Competitive Performance Rank

Among ranked Entertainment & Events companies

#938of 1178 ranked in Entertainment & Events
Top 80% · Bottom Tierdown 54 from last month
#1 (best)#1178 (worst)
#936Peer
#937Peer
#938This company
#939Peer
#940Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

70% of reviews positive, 28% negative

70%
positive
  • Positive70%
  • Neutral2%
  • Negative28%

Sentiment Balance

Covering September 2024 — 5 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 60% of reviews in this period, with 40% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Onboarding
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Loyalty
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Pricing
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Delivery Shipping
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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