Customereye

Rush49

Entertainment & Events • United Statesrush49.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

51/100
−25.0 vs. last month4.54 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Entertainment & Events companies

#183of 322
Top 57% · Mid Pack
#1 (best)#322 (worst)
#181Peer
#182Peer
#183This company
#184Peer
#185Peer

Overall Customer Sentiment

Mid Pack

78% of reviews positive, 21% negative

78%
positive
  • Positive78%
  • Neutral1%
  • Negative21%

Sentiment Balance

Covering September 2024 — 4 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 598 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Onboarding
18.7%
Product Quality
17.0%
Pricing
15.0%
Customer Support
11.1%
Loyalty
9.7%

Most feedback concerns Onboarding.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH56/100
56/100
signal score
  • Built from a negative-review share of 28.7% across this company's analyzed reviews.
  • 6 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating
5
81.8%
4
6.8%
3
2.5%
2
1.5%
1
7.3%

Based on 600 analyzed reviews. Sentiment is slipping: 54.5% of reviews in the last three months were positive, compared with 88.9% in the three months before that.

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