Based on public reviews and response behavior.
1,679 reviews.
Entertainment & Events average: score 60.7, rating 4.11 stars, reply rate 34.8%, over 1,178 ranked companies · benchmark 10 Oct 2026
Score
42.8
Industry average 60.7
17.9 below average
Rating
2.25
Industry average 4.11
1.86 below average
Reply rate
—
Industry average 34.8%
not measured
Among ranked Entertainment & Events companies
Only companies with enough recent, scoreable reviews are ranked.
30% of reviews positive, 69% negative
Covering August 2026 — 31 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 45% of reviews in this period, with 52% negative and 3% neutral.
Share of theme mentions
Themes extracted from 1,679 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,178 ranked companies in Entertainment & Events (benchmark 10 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around value for money scores -0.540 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.209). Review the worst months in the trend data to identify specific operational or product issues.
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