Customereye

Twycross Zoo

Entertainment & Events • United Statestwycrosszoo.org

Review data last updated .

Based on public reviews and response behavior.

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237 reviews over 2,581 days (about 2.8 per month). Busiest month: 8% of reviews. Languages: en 98%, unknown 2%.

Overall Score

43/100
2.03 ★ average rating · 237 reviews
43/100 from 237 reviews over 28 months, moderate confidence.

Entertainment & Events average: score 62.8, rating 4.11 stars, reply rate 34.0%, over 1,109 ranked companies · benchmark 30 Oct 2026

Score

43.4

Industry average 62.8

19.4 below average

Rating

2.03

Industry average 4.11

2.08 below average

Reply rate

—

Industry average 34.0%

not measured

Competitive Performance Rank

Among ranked Entertainment & Events companies

#950of 1109 ranked in Entertainment & Events
Top 86% · Bottom Tier
#1 (best)#1109 (worst)
#948Peer
#949Peer
#950This company
#951Peer
#952Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

38% of reviews positive, 61% negative

38%
positive
  • Positive38%
  • Neutral1%
  • Negative61%

Sentiment Balance

Covering June 2026 — 5 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 60% of reviews in this period, with 40% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Pricing
Hidden
Loyalty
Hidden
Customer Support
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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