Retro Clasico

Entertainment & Events • United Kingdomwww.retroclasico.co.uk

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

37/100

+65.0 vs. last month2.91 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Entertainment & Events companies

#282of 322

Top 88% · Bottom Tier

#1 (best)#322 (worst)

#280Peer

#281Peer

#282This company

#283Peer

#284Peer

Overall Customer Sentiment

Below Average

51% of reviews positive, 48% negative

51%

positive

Positive51%
Neutral1%
Negative48%

Sentiment Balance

Covering November 2024 — 100 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 85% of reviews in this period, with 15% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

25.0%

Communication

16.6%

Product Quality

15.8%

Loyalty

11.7%

Customer Support

10.8%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Delivery Shipping, making up 25.0% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM45/100

45/100

signal score

•Built from a negative-review share of 39.3% across this company's analyzed reviews.
•8 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

2.9avg rating

5★

42.5%

4★

5.0%

3★

2.0%

2★

2.0%

1★

48.5%

Based on 600 analyzed reviews. Sentiment is improving: 69.0% of reviews in the last three months were positive, compared with 6.1% in the three months before that.

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