Based on public reviews and response behavior.
100 reviews over 429 days (about 7.1 per month). Busiest month: 14% of reviews. Languages: en 99%, fr 1%.
Entertainment & Events average: score 60.5, rating 4.10 stars, reply rate 35.0%, over 1,098 ranked companies · benchmark 9 Oct 2026
Score
53.2
Industry average 60.5
7.3 below average
Rating
4.28
Industry average 4.10
0.18 above average
Reply rate
—
Industry average 35.0%
not measured
Among ranked Entertainment & Events companies
Only companies with enough recent, scoreable reviews are ranked.
71% of reviews positive, 27% negative
Covering September 2026 — 6 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,098 ranked companies in Entertainment & Events (benchmark 9 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.556). Review the worst months in the trend data to identify specific operational or product issues.
"Customer Support" is the strongest recurring theme in the reviews: 74 mentions with a sentiment score of 77.60/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
