Customereye

Codecademy

Entertainment & Events • United Statescodecademy.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

Overall Score

45/100
3.64 ★ average rating · 906 reviews

Competitive Performance Rank

Among fully-analyzed Entertainment & Events companies

#239of 322
Top 74% · Mid Pack
#1 (best)#322 (worst)
#237Peer
#238Peer
#239This company
#240Peer
#241Peer

Overall Customer Sentiment

Mid Pack

67% of reviews positive, 31% negative

67%
positive
  • Positive67%
  • Neutral3%
  • Negative31%

Sentiment Balance

Covering July 2026 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 873 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2026.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
19.4%
Customer Support
17.5%
Loyalty
12.9%
Onboarding
12.6%
Pricing
12.0%

Most feedback concerns Product Quality.

The most common complaint theme is Pricing, making up 12.0% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM41/100
41/100
signal score
  • Built from a negative-review share of 30.5% across this company's analyzed reviews.
  • 15 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.6avg rating
5
48.9%
4
15.6%
3
7.6%
2
6.2%
1
21.7%

Based on 906 analyzed reviews. Sentiment is improving: 77.8% of reviews in the last three months were positive, compared with 63.6% in the three months before that.

Unlock full insights

Sign up to view detailed data and analysis