Based on public reviews and response behavior.
600 reviews over 2,227 days (about 8.2 per month). Busiest month: 12% of reviews.
Entertainment & Events average: score 60.5, rating 4.10 stars, reply rate 35.0%, over 1,098 ranked companies · benchmark 9 Oct 2026
Score
56.8
Industry average 60.5
3.7 below average
Rating
4.32
Industry average 4.10
0.22 above average
Reply rate
—
Industry average 35.0%
not measured
Among ranked Entertainment & Events companies
Only companies with enough recent, scoreable reviews are ranked.
69% of reviews positive, 30% negative
Covering April 2019 — 33 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 30% negative and 3% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,098 ranked companies in Entertainment & Events (benchmark 9 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.199). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 4% of reviews against an industry average of 35%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
Included in the full report
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