Customereye

ileisure

Entertainment & Eventsileisure.co.uk

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 942 days (about 3.2 per month). Busiest month: 8% of reviews. Languages: en 100%.

Overall Score

61/100
−40.0 vs. last month4.27 ★ average rating · 100 reviews
61/100 from 100 reviews over 18 months, moderate confidence.

Entertainment & Events average: score 60.5, rating 4.10 stars, reply rate 35.2%, over 1,093 ranked companies · benchmark 8 Oct 2026

Score

61.4

Industry average 60.5

0.9 above average

Rating

4.27

Industry average 4.10

0.17 above average

Reply rate

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Industry average 35.2%

not measured

Competitive Performance Rank

Among ranked Entertainment & Events companies

#529of 1093 ranked in Entertainment & Events
Top 48% · Upper Halfdown 176 from last month
#1 (best)#1093 (worst)
#527Peer
#528Peer
#529This company
#530Peer
#531Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

67% of reviews positive, 32% negative

67%
positive
  • Positive67%
  • Neutral1%
  • Negative32%

Sentiment Balance

Covering July 2026 — 5 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 60% of reviews in this period, with 40% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Delivery Shipping
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Response Speed
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Customer Support
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Problem Resolution
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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