Based on public reviews and response behavior.
100 reviews over 2,398 days (about 1.3 per month). Busiest month: 5% of reviews. Languages: en 97%, de 3%.
Travel & Hospitality average: score 61.3, rating 3.93 stars, reply rate 39.5%, over 971 ranked companies · benchmark 13 Oct 2026
Score
49.2
Industry average 61.3
12.1 below average
Rating
3.04
Industry average 3.93
0.89 below average
Reply rate
—
Industry average 39.5%
not measured
Among ranked Travel & Hospitality companies
Only companies with enough recent, scoreable reviews are ranked.
62% of reviews positive, 37% negative
Covering August 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 0% negative and 33% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 971 ranked companies in Travel & Hospitality (benchmark 13 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
"Product Quality" is the strongest recurring theme in the reviews: 40 mentions with a sentiment score of 75.90/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
An average rating of 3.04 stars is 0.9 below the Travel & Hospitality average of 3.9. The fastest route is the weakest topic below: it is where the one- and two-star reviews cluster.
