Hipcamp

Travel & Hospitality • United Stateswww.hipcamp.com

Review data last updated August 16, 2026.

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Based on public reviews and response behavior.

Overall Score

62/100

+26.7 vs. last month3.95 ★ average rating · 1,056 reviews

Competitive Performance Rank

Among fully-analyzed Travel & Hospitality companies

#30of 150

Top 20% · Top Tier

#1 (best)#150 (worst)

#28Peer

#29Peer

#30This company

#31Peer

#32Peer

Overall Customer Sentiment

Category Leader

70% of reviews positive, 28% negative

70%

positive

Positive70%
Neutral2%
Negative28%

Sentiment Balance

Covering August 2026 — 5 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 1,041 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2026.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

19.4%

Onboarding

16.3%

Loyalty

16.2%

Customer Support

10.3%

Response Speed

9.9%

Most feedback concerns Product Quality.

The most common complaint theme is Response Speed, making up 9.9% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM40/100

40/100

signal score

•Built from a negative-review share of 28.3% across this company's analyzed reviews.
•6 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.0avg rating

5★

63.3%

4★

8.4%

3★

5.5%

2★

5.5%

1★

17.3%

Based on 1,056 analyzed reviews. Sentiment is holding steady: 62.1% of reviews in the last three months were positive, compared with 61.4% in the three months before that.

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