Customereye

iUniverse

Media & Content • United Statesiuniverse.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 1,410 days (about 2.2 per month). Busiest month: 10% of reviews. Languages: en 98%, unknown 2%.

Overall Score

45/100
3.59 ★ average rating · 100 reviews
45/100 from 100 reviews over 16 months, moderate confidence.

Media & Content average: score 59.1, rating 3.90 stars, reply rate 29.8%, over 825 ranked companies · benchmark 31 Oct 2026

Score

45.0

Industry average 59.1

14.1 below average

Rating

3.59

Industry average 3.90

0.31 below average

Reply rate

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Industry average 29.8%

not measured

Competitive Performance Rank

Among ranked Media & Content companies

#650of 825 ranked in Media & Content
Top 79% · Bottom Tier
#1 (best)#825 (worst)
#648Peer
#649Peer
#650This company
#651Peer
#652Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

59% of reviews positive, 38% negative

59%
positive
  • Positive59%
  • Neutral3%
  • Negative38%

Sentiment Balance

Covering May 2024 — 3 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Product Quality
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Loyalty
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Pricing
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Delivery Shipping
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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