Based on public reviews and response behavior.
1,600 reviews.
Media & Content average: score 60.7, rating 4.00 stars, reply rate 32.0%, over 1,114 ranked companies · benchmark 22 Oct 2026
Score
45.4
Industry average 60.7
15.3 below average
Rating
2.36
Industry average 4.00
1.64 below average
Reply rate
—
Industry average 32.0%
not measured
Among ranked Media & Content companies
Only companies with enough recent, scoreable reviews are ranked.
37% of reviews positive, 61% negative
Covering August 2026 — 103 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 45% of reviews in this period, with 54% negative and 1% neutral.
Share of theme mentions
Themes extracted from 1,600 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,114 ranked companies in Media & Content (benchmark 22 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.340 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 45.4 sits in the bottom quarter of about 1,100 ranked Media & Content companies (25th percentile: 51, median: 61). The weakest topic and the reply rate are the two levers that move this score fastest.
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