Based on public reviews and response behavior.
100 reviews over 1,398 days (about 2.2 per month). Busiest month: 28% of reviews. Languages: en 100%.
Media & Content average: score 60.7, rating 4.00 stars, reply rate 32.0%, over 1,114 ranked companies · benchmark 22 Oct 2026
Score
45.8
Industry average 60.7
14.9 below average
Rating
3.59
Industry average 4.00
0.41 below average
Reply rate
—
Industry average 32.0%
not measured
Among ranked Media & Content companies
Only companies with enough recent, scoreable reviews are ranked.
64% of reviews positive, 36% negative
Covering January 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,114 ranked companies in Media & Content (benchmark 22 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.308 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.637). Review the worst months in the trend data to identify specific operational or product issues.
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